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How your business rates bill is calculated

Herefordshire Council has a legal duty to collect business rates. Of the money collected 50 percent is paid to central government, 1 percent to the Hereford and Worcester Fire Authority and 49 percent is retained by Herefordshire Council.

All non-domestic properties have a rateable value set and maintained by the Valuation Office Agency. This is based on the market rent that could be achieved for the property at a given date.

A revaluation of rateable values usually takes place every three years. From 1 April 2026 rateable values will be based on the rental values of the property as at 1 April 2024. You can find more information and search for a property's rateable value on the government's business rates pages.

All non-domestic properties have a rateable value set by the Valuation Office Agency (VOA), unless it is exempt. Exempt properties include churches, public parks, agricultural land and buildings. If you think your rateable value is wrong, you can appeal to the Valuation Office Agency.

To calculate a business rates bill, the rateable value is multiplied by the relevant multiplier.

The non-domestic rating (business rates) multipliers from 1 April 2026 are:

  • Small business RHL multiplier: 38.2p, rateable value under £51,000
  • Small business multiplier: 43.2p, rateable value under £51,000
  • Standard RHL multiplier: 43p, rateable value £51,000 to £499,999
  • Standard multiplier: 48p, rateable value £51,000 to £499,999
  • High value multiplier: 50.8p, rateable value £500,000 or over

Retail, hospitality or leisure multiplier

If you have received a business rates bill and consider your business to be retail, hospitality or leisure you should complete our online form and we will use the information to recalculate your business rates.

View the government's guidance for qualifying retail, hospitality or leisure criteria.

Apply for retail, hospitality or leisure multiplier