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Assisted collections

We may be able to provide assisted collections for residents unable to put out their recycling or general rubbish bins and/or sacks when requested and where qualification criteria are met.

Assisted collections will only be granted where no one in the household is physically able to place the bins and/or sacks at the boundary of the property or collection point.

If you wish to apply for this service please contact us on:

  • Telephone: 01432 260051
    If we call you back, it will appear as this number: 01432 598580. If you ever have concerns about a call, you can hang up and call our general council number: 01432 260000.
  • Online: Contact us form
  • Visit one of our customer service centres

Privacy notice for assisted waste collection requests